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01

  • Every single employee is empowered to innovate

    • "working backwards"

  • Failure is more than embraced, it's expected

    • Test, fail, repeat cycle

  • Decisions aren't seen as irreversible

    • Ok to unwind a decision and try again with a different one

  • Help employees more toward their passions and ideas

  • Nurture creativity and you'll foster innovation

    • Expressions Lab (creative classes), the Spheres (botanical setting), Amazon Symphony Orchestra

  • Invest in tomorrow's innovators

    • Future Engineer program (computer science educations for 10 million students)

02

Employee Innovation Internal & External Events

2B

  • Financial success: Lowest starting wage at $15/hr *double the national minimum wage*, fair pay, opportunities to own stock, 401(k) plans w/ 50% company match, paid life and accident insurance, paid shot-term and long-term disability

  • Employee health: Offer medical, prescription drug, dental, ad vision coverage to all full-time employees, paid time and paid holidays

  • Caring for families: Child and eldercare providers. Discounts on certain day care centers and free resources for children with developmental disabilities. Adoption assistance (attorney fees, court costs, and travel)

  • Parental leave: 20 weeks leave to birth moms and 6 weeks to adoptive parents. 6 weeks paid parental leave to a spouse/partner that doesn’t have one through their employer. Flexible and partial work hours.

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2A

Employee Events

04

  • Strengths

    • Strong brand (rapid growth over the years)

    • Moderate and expanding business diversification(offer a lot of products for electronics to retail)

    • High capability for rapid technological innovation especially in online services

  • Weaknesses

    • Imitable business model(other companies can make an e-commerce website that sells just about everything)

    • Limited penetration in developing markets ((prevents the business from benefitting from the high economic growth rates of these markets)

    • Limited brick-and-mortar presence (a barrier to rapidly expanding in the non-online market)

  • Opportunities

    • Expansion in developing markets(new markets while still being large e-commerce)

    • Expansion of brick-and-mortar business operations (can develop existing Amazon Go stores and other presence)

    • New partnerships with other firms, especially in developing markets(can improve corporate social responsibility strategy and stakeholder management)

  • Threats

    • Aggressive competition with online and non-online firms Walmart, Home Depot, Costco, eBay, Apple, Google, Microsoft, and Netflix as they move to e-commerce, online digital content distribution, etc)

    • Cybercrime

    • Imitation of business model and products

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